Privacy Policy

1. Introduction

StayConnected Health Technologies ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wellness coaching practice management platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email, professional background
• Practice Information: Business name, specialties, services offered
• Client Information: Names, contact details, session notes, goals
• Communications: Messages and notes within the platform

2.2 Information Collected Automatically

• Usage Data: Features used, time spent, actions taken
• Device Information: Browser type, operating system, IP address
• Cookies: Session cookies for authentication and preferences

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Platform
• Process and manage your account
• Enable you to manage client relationships
• Generate AI-assisted coaching insights
• Send service-related communications
• Improve our services and develop new features
• Comply with legal obligations

4. Clinical-Grade Privacy Protection

Even though wellness coaching is not regulated like healthcare, we apply the same rigorous privacy standards:

• All client data is encrypted at rest and in transit
• Access is strictly controlled and audited
• We never sell personal information
• AI processing uses de-identified data
• You can export or delete your data at any time

5. Data Security

We protect your data using:

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Multi-factor authentication
• Regular security audits
• Access controls and audit logging
• Enterprise-grade cloud infrastructure

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data in a portable format
• Object to certain processing activities
• Withdraw consent where applicable

8. International Data Transfers

[Details about international data transfers and applicable safeguards will be added based on final infrastructure decisions.]

9. Third-Party Services

We use the following categories of service providers:

• Cloud Infrastructure: Google Cloud Platform
• Authentication: Firebase Authentication
• Payment Processing: Stripe
• AI Services: Google Gemini (de-identified data only)

10. Children's Privacy

Our Platform is intended for wellness professionals. We do not knowingly collect personal information from individuals under 18 years of age for account registration purposes.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

For privacy-related inquiries or to exercise your rights, contact us at: